Storm & Tree Damage Repairs
Wind takes the roof off, rain comes in behind it, and the tree that came down is still lying across the fence. Storm work is two jobs: get it weathertight tonight, then repair it properly once the weather has passed.
Weathertight First, Repaired Second
The damage a storm does in the first hour is usually less than the damage the next three days of rain do through the hole it made. So the first visit is about stopping water getting in — tarping the roof, boarding a broken window, clearing a blocked gutter that is pushing water back into the ceiling.
None of that commits you to anything, and it does not need the claim to be approved first. It is simply the work that stops a roofing claim turning into a ceiling, insulation and flooring claim as well.
What We Repair After a Storm
- Roofing — lifted or missing tiles and sheets, damaged flashings, ridge capping, skylights
- Spouting and downpipes — pulled off, split, or overwhelmed and pushing water back under the fascia
- Cladding and joinery — impact damage from debris, broken windows, damaged doors
- Ceilings and internal linings — where water has already come through
- Fences, gates and retaining — blown over or crushed
- Decks, pergolas and outbuildings — including garages and sheds
- Structural repair where a tree or branch has hit the building
Trees
A tree across a building is a sequence, and doing it out of order makes it worse. The tree has to be assessed and removed safely — often by an arborist, and often with the building propped first so that lifting the weight off does not bring anything else down with it. Only then can the structural damage underneath be properly assessed.
We coordinate that sequence rather than turning up afterwards. Tree removal is arranged as part of the job, so you are not separately chasing an arborist.
After a Big Storm, Be Patient with Everyone
When Auckland gets a serious weather event, every builder, roofer and insurer in the region gets hit at once. Response times stretch, and anyone promising you a same-week permanent repair after a citywide storm is telling you what you want to hear.
What we will do is prioritise by what is still getting worse. A property that is open to the weather comes before a property with a fence down, and we will tell you honestly where you sit in that order.
Storm Damage — Common Questions
Should I get the tarp on myself?
Only if you can do it safely from the ground, which usually you cannot. A wet, damaged roof in wind is genuinely dangerous, and we see more people hurt doing this than by the storm itself. Ring us instead.
Do I need approval before you make it safe?
No. Emergency work to stop further damage is normally accepted as part of the claim, and every insurer would rather pay for a tarp than for the ceiling that gets ruined without one. Let your insurer know it has happened, and we will document what we did and why.
The neighbour's tree came down on my place. Whose claim is it?
Generally you claim on your own policy for the damage to your property, and your insurer sorts out anything else with the neighbour's insurer afterwards. It is not something you need to resolve before the repair starts — get it made safe, tell your insurer, and let them deal with that side.
Is the fence covered?
Often yes, depending on your policy — and shared fences bring the neighbour into it. It is worth asking your insurer specifically, because fence cover varies more between policies than almost anything else.
How long until the permanent repair?
After an isolated storm, usually a few weeks once approved. After a major region-wide event it can be considerably longer, because everybody is queuing for the same roofers and the same materials. We will give you a realistic date rather than an optimistic one.
When It Can't Wait Until Morning.
Answered and managed by our own team — not an outsourced answering service. We get there, make it safe and stop the damage getting worse.